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Case Study · Digital Publishing

GrayMatter.

AI Powered Digital Publishing Platform

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Client
Graymatter
Year
2024
Project
Growth Marketing
Sector
Digital Publishing
The brand

About GrayMatter.

Graymatter is an AI powered digital publishing platform that enables publishers to create, manage, and distribute content across multiple channels. The platform provides a suite of tools for content creation, editing, and distribution, including AI powered content generation, editing, and optimization.

Capabilities engaged
IT ConsultingDigital Marketing
The Challenge

What we
were solving.

GrayMatter sits in a crowded AI-publishing category where every vendor claims newsroom-grade automation. The brand needed to stand apart on substance, to be heard by editors-in-chief, product leaders, and CTOs of mid-tier and enterprise publishers globally, and to convert that audibility into qualified product demos and enterprise pipeline.

  • 01Cutting through a noisy AI-publishing landscape with a category-defining brand position.
  • 02Reaching newsroom and product leaders globally with a credible, technical product narrative.
  • 03Converting attention into qualified demos and enterprise-grade pipeline coverage.
Our Approach
01

Discovery, the AI-publishing landscape

Discovery began with a hard look at the field. Every vendor claimed newsroom-grade AI; few earned it. We mapped competitor positioning, interviewed editors and product leaders at publishers globally, and identified the white space: substance over slogans, with technical proof the buyer could verify.

The output was a sharper positioning hypothesis and a 12-month plan to compound on it, brand, product narrative, and demand orchestrated as one motion.

  • Competitive audit across 14 AI-publishing platforms
  • Buyer interviews with editors and product leaders
  • Positioning hypothesis tested with priority accounts
  • 12-month plan tied to qualified-demo growth
02

Brand and product narrative

We refreshed the visual identity to feel more confident and less generic, typography, motion, and a brand voice that read as a product company, not a marketing team. The product narrative was rebuilt around three clear chapters editors and CTOs cared about: editorial speed, control, and AI quality.

Every page of the new site led with a verifiable claim and the proof beneath it, demos, benchmarks, customer voices, so visitors could move from interest to qualification without speaking to sales first.

  • Visual identity refresh, typography, palette, motion
  • Product narrative built around speed, control, and AI quality
  • Self-serve qualification path on the marketing site
  • Customer-evidence library, quotes, demos, benchmarks
03

Demand generation for newsroom leaders

Demand was orchestrated where editors and product leaders actually pay attention: LinkedIn, niche industry newsletters (Nieman Lab, Press Gazette, WAN-IFRA), and a focused conference plan. Paid amplification ran behind every flagship piece of editorial, not as a separate spend.

Account-based outreach focused on a tightly drawn list of mid-tier and tier-one publishers, with personalised demo paths for each.

  • LinkedIn-led thought leadership for senior leaders
  • Sponsorships across tier-one publishing newsletters
  • Conference and analyst-relations calendar
  • ABM motion across 120 named publisher accounts
04

Conference, PR, and analyst relations

WAN-IFRA, INMA, and ONA were anchored as the public moments where the new positioning earned its hearing, paper submissions, panel slots, and a dinner programme for editor-level attendees. PR and analyst relations were treated as one motion with content, not separate workstreams.

  • Speaking and paper acceptance at flagship publishing events
  • Editor-level dinner programme tied to each event
  • Analyst briefings with named research firms
  • Coordinated PR and content release calendar
Visual journey
The Result
Outcomes
delivered.

5× growth in qualified inbound demos per month, supported by a category-defining brand refresh and a demand engine engineered for newsroom and product leaders globally.

What changed
01 · Outcome

Qualified Demos / Month

5× lift in inbound qualified demos per month within the engagement window, a step change in the volume and quality of newsroom-led conversations.

02 · Outcome

Brand Search Lift

Branded queries on Google grew substantially as positioning compounded across paid, earned, and owned channels.

03 · Outcome

Pipeline Coverage

Active engagement across more than half the 120-account ABM list within two quarters of launch.

04 · Outcome

Category Position

Re-framed GrayMatter from one of many AI-publishing platforms to a category-defining choice for newsroom and product leaders globally.

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